Effective Date: January 2, 2026
At Print View Services Pvt Ltd, we take pride in the quality and reliability of our products. This Warranty Policy outlines the scope of coverage, exclusions, and the procedure for submitting a warranty-related request.
1. Warranty Coverage
All new products purchased from Print View Services Pvt Ltd include a 6-month limited warranty, effective from the date of delivery.
This warranty covers issues arising from:
- Manufacturing defects
- Hardware malfunctions
- Functional failures not resulting from improper use
2. Coverage Scope
The warranty applies to defects such as:
- Mechanical or internal component failures
- Products that are non-functional upon arrival
- Internal hardware issues unrelated to external damage
If a covered defect is verified, Print View Services Pvt Ltd may, at its discretion, offer one of the following:
- Product repair
- Replacement with an equivalent item
- Store credit (where applicable)
3. Exclusions from Warranty
This warranty does not cover damage or issues resulting from:
- Accidental damage or impact
- Exposure to water, fire, or extreme conditions
- Improper handling or misuse
- Unauthorized repairs or modifications
- Consumable items, including ink, toner, cartridges, or paper
- Normal wear and tear
- User-caused software or configuration issues
- Damage caused during third-party installation or handling
4. Submitting a Warranty Request
To initiate a warranty request, please contact us at:
📧 Email: support@printviewservices.xyz
Include the following information:
- Order number
- Product name and serial number (if applicable)
- Detailed description of the issue
- Clear photographs or video evidence of the defect
Warranty requests are typically reviewed within 2–4 business days.
5. Warranty Resolution Process
After review and verification:
- The product may be requested for return and inspection
- Shipping instructions will be provided if required
- Final resolution (repair, replacement, or credit) will be determined after inspection
- Replacement availability is subject to stock
6. Limitation of Liability
To the maximum extent permitted by law, Print View Services Pvt Ltd shall not be responsible for indirect, incidental, or consequential damages, including loss of data, income, or business opportunities.
7. Contact Information
For warranty-related inquiries, please contact us at:
📧 Email: support@printviewservices.xyz